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Lending and collections agents for NBFCs and lenders.
For NBFCs, housing and MSME lenders, and consumer credit companies that run lean desks at scale.
Three problems we hear most.
Turnaround on every file
Sanction speed decides who wins the customer, and files stall on documents.
Collections at scale, with conduct
Every contact is a conduct risk, and only a sample of calls is reviewed.
Policy and deviation discipline
Deviations and their approvers must be recorded on every file.
What fits.
The products and desks to start with.
An example pilot.
MSME lending: GST-based limit sizing, statement analysis and the appraisal note on recent files, compared with what your analysts wrote.
Control and regulation
- Designed around RBI’s directions for NBFCs and its fair practices rules on recovery.
- Every deviation names the authority who may approve it.
- Conduct findings go to a supervisor; no agent contacts a borrower.
See it in 30 minutes.
A walkthrough with the people who built it, on the desk or journey you choose.
Or write to demo@tuvel.co.