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Tuvel Agent Card: a card only the advisor pays from.
A prepaid card in your bank’s name. The customer loads it, and the advisor pays known bills and merchants from it, within the limits the customer and your bank set. Savings are never touched.
Available now Part of Tuvel Advisor
Autonomous within the limit.
The spending limit is the control, set by the customer and your bank.
- Loaded by the customerafter they authenticate. It never pays from savings.
- $120 by defaultand never more than $2,400 on the card.
- Payments to peoplecapped at $120 a month, and each one waits for a tap.
- Freeze in one tapUnfreezing or loosening a limit needs authentication.
- Every reveal loggedEach time the card details are shown, it is recorded.
- Inside the two keysThe card pays only within the customer’s level and the bank’s rules.
When the card pays.
The customer’s level and your bank’s rules, checked when each payment runs.
Levels 1 to 3: a tap each time
The advisor quotes the payment and the customer confirms it with one tap bound to the exact amount and payee.
Levels 4 and 5: known payments run
Bills and merchants the customer has paid before are paid within their limit, then the customer is told.
People always wait for a tap
Every payment to a person waits for the customer, at every level, and is capped each month.
Over a limit, it asks
Anything over the customer’s limit or today’s cap waits for a tap, whatever the level.
Controls the customer holds.
In the app, under Accounts, next to the card.
Freeze in one tap
Freezing works at once. Unfreezing needs the customer’s PIN.
Switches
Online payments and payments to people, each on or off.
Limits
A limit per payment and a daily limit, set by the customer.
Details behind a PIN
The full number and CVV appear only after the customer’s PIN, are never stored, and every reveal is logged.
Controls your bank holds.
The second key on every card payment.
Your bank picks the mode
The customer’s level decides when the card pays on its own, or every card payment waits for the customer’s PIN. Set in the console under Rules.
Your bank sets the ceiling
The most a card may hold, the ceiling per customer segment, and caps per payment and per day.
Only from the card
The advisor pays bills, merchants and people only from the card. An empty card gets a top-up offer, never a payment from savings.
Every payment explained
Each payment carries a line naming the rule that allowed it, and a payment alert in your bank’s name.
On your card programme.
The card is issued on your bank’s own prepaid programme and card processor, in your bank’s name. Card numbers stay in your card platform. Per deployment
In your app
The card sits under the customer’s accounts, with its balance, controls and history.
In the record
Every quote, tap, payment and refusal is on the record your team reviews.
Questions.
What is Tuvel Agent Card?
A prepaid card in your bank’s name that only the customer’s advisor pays from. The customer loads it, the advisor pays known bills and merchants from it within the limits the customer and your bank set, and savings are never touched.
When does the card pay without a tap?
At levels 4 and 5, for a bill or a merchant the customer has paid before, within the customer’s limit and the bank’s ceiling and caps. Payments to people, new merchants and anything over a limit wait for the customer’s tap at every level.
Can our bank require a PIN on every card payment?
Yes. Your bank chooses in the console: the customer’s level decides when the card pays on its own, or every card payment waits for the customer’s PIN. Your bank also sets the most a card may hold.
What controls does the customer hold?
Switches for online payments and payments to people, a limit per payment and a daily limit, and a freeze in one tap. Unfreezing the card or moving money in needs the customer’s PIN.
How are card details protected?
The full number and CVV appear only after the customer’s PIN, are held on the screen and never stored, and every reveal is logged.
How is it issued?
On your bank’s own prepaid programme and card processor, set up in the pilot. Card numbers stay in your card platform, which carries its PCI DSS scope.
See the card pay a bill.
We load a card, set a level and watch the advisor pay a known bill, then tell the customer why.
Or write to demo@tuvel.co.